Effective June 30, 2026. Last updated June 30, 2026.
GRATES LLC ("GRATES," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and handle information when you visit gratesco.com or contact us about our services.
We collect information you provide directly, including when you:
This information may include your name, email address, phone number, firm name, and details about your operational needs. We do not collect sensitive financial data, investment account information, or client data belonging to your advisory firm through this website.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers (such as scheduling tools, email platforms, or CRM software) solely to operate our business and deliver our services. These providers are bound to use your information only as directed by GRATES LLC.
We may disclose information if required by law or to protect the legal rights of GRATES LLC.
We implement commercially reasonable administrative, technical, and physical safeguards to protect the information we hold. However, no method of transmission over the internet is completely secure. If you have concerns about the security of information you've shared with us, please contact us directly.
Our website may use cookies or similar technologies to understand how visitors interact with our site. This data is used in aggregate to improve the user experience and is not used to identify you personally. You may disable cookies through your browser settings, though some site functionality may be affected.
If you contact us or enter into a service relationship with GRATES LLC, we may send you service-related communications and, occasionally, updates about GRATES services we believe may be relevant to your firm. You may opt out of non-essential communications at any time by replying to any email with "Unsubscribe" in the subject line.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Questions about this Privacy Policy? Reach us at [email protected].
GRATES LLC is not a registered investment advisor (RIA), broker-dealer, or investment company. Nothing on this website, in our marketing materials, or in the course of our service delivery constitutes investment advice, financial planning advice, securities recommendations, or legal counsel of any kind.
Our services are operational, technological, and administrative in nature. GRATES LLC designs and deploys workflow automation, CRM integrations, client communication systems, and operational infrastructure for financial advisory firms.
GRATES LLC is not a licensed compliance consultant and does not provide compliance consulting services of any kind. While GRATES may design operational workflows, automate processes, or configure systems that intersect with compliance-adjacent functions (such as client communication cadences, document workflows, or recordkeeping infrastructure), these services are operational and technological in nature only.
Nothing delivered by GRATES LLC should be interpreted as compliance advice, regulatory guidance, or a representation that any system, workflow, or process meets the compliance requirements of any regulatory body. Advisors must independently verify that all GRATES-delivered systems meet their firm's compliance obligations before deployment.
Each advisory firm and registered investment advisor remains solely responsible for its own regulatory compliance, including compliance with applicable rules and regulations of FINRA, the SEC, state securities regulators, and any other governing authority. GRATES LLC does not provide compliance consulting, legal advice, or regulatory guidance.
Advisors are responsible for reviewing all systems, workflows, and automations deployed by GRATES LLC to ensure they meet the firm's own compliance requirements prior to implementation in a live client environment.
Statements on this website regarding time savings, operational efficiency, and business outcomes reflect general expectations based on the nature of our work. Individual results will vary based on firm size, existing infrastructure, team adoption, and other factors. GRATES LLC makes no guarantee of specific outcomes.
GRATES LLC may recommend, configure, or integrate third-party software tools as part of an engagement. We are not affiliated with, endorsed by, or responsible for the functionality, uptime, or terms of service of any third-party platform. Advisors are responsible for their own agreements with any software vendors.
GRATES LLC is organized under the laws of the State of Georgia. Any disputes arising from use of this website or our services shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions.
For legal inquiries, please contact GRATES LLC at [email protected].